Getting Started
A credit card is required to book, but it will not be charged until after the appointment has concluded.
To Better Serve You
Customer Satisfaction
We value your satisfaction. If you are dissatisfied with any service you received here, please notify us within three days of your appointment.
Gratuity
Gratuity is not included in spa service prices. A recommended gratuity of 20% or more is greatly appreciated.
Late Arrival for Appointment
If you are late for an appointment, your treatment will end on time, so the next appointment may begin as scheduled. Should this happen, your service will be charged in full.
Right to Refuse Service
We reserve the right to refuse or discontinue service to anyone demonstrating behavior perceived as inappropriate or disruptive to our Spa atmosphere.
Prices and services are subject to change at any time.
Gift Cards
Gift cards are not refundable or redeemable for cash and may not be used for gratuities.
Service Animals and Pets
We do not allow pets into the building, but we do allow trained service animals.
Children
To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for their children while receiving services. Children must be 16 or older to receive Spa services. Children under 16 may receive the services but must be accompanied by an adult at all times. Children under 14 who are not receiving services may not be in our Spa lounges, Spa waiting areas, or service areas at any time.
Accessibility
Unfortunately facilities are not equipped with a lift or ramp, so therefor is not wheelchair accessible.
Payment/Deposits
We accept Visa, MasterCard, American Express, Discover. A credit card is required to hold all appointments.
Cancellations
A credit card is required to reserve all appointments.
Please give us 24 hours' notice. Otherwise, we are often unable to fill the time slot you reserved.
Cancellations or reschedules of appointments less than 24 hours will be charged 50% of the regular price per appointment to your credit card. No-shows will be charged the full price of the service.
Appointments that are more than 15 minutes late and do not contact us will automatically be canceled and charged a no-show fee.
